Testimonials about Leah
Hiring Leah to be our realtor was the best decision we made when we sold our home in Oakland.
We moved to Illinois for my work, and our relocation company required us to interview multiple realtors, all from the Oakland/Berkeley area. Leah was the first agent we interviewed, and while we completed our interviews with the other realtors, we knew right away that Leah was going to be our favorite.
When Leah arrived at our house, she was full of enthusiasm and friendliness. She started off by making very positive comments about our location, the view, and her overall first impressions. Her opinions on how our location compared to different neighborhoods in the area meshed with our thinking exactly. Then she had us walk through the house, where she paid attention to every inch of every floor and walls and fixtures, asking lots of questions and taking notes and photos. After giving her the tour we sat down and Leah told us she thought our house could sell for just over 700K, and showed us the comps and discussed the trends that supported her position. She explained why certain lower comps were not applicable based on her research of those sales, and why buyers who had been in the hunt for a while (it's a seller's market in Oakland) would understand why our home had more value. She explained that she didn't think we needed to do any major repairs or upgrades, as they wouldn't increase the price of our home nearly as much as the investment we would have to put in. We left very impressed and excited (we had purchased the house a few years before for a much lower price and had expected it needed a lot of repairs).
The other realtors we interviewed over the following week didn't show as much interest in our house, paid minimal attention to the details, and suggested that a lot of work was needed if we were going to get over 600k for the house. They used the comps that Leah had discounted, and scoffed at the idea that houses in the next neighborhood over would be comparable to ours.
We agonized over the decision for a while. We liked Leah, we knew she would give 100% to sell our house, but what if it really wasn't worth as much as she thought? We reviewed the sales plans of each realtor, and in the end we came to the conclusion that we trusted Leah over the others, and even if she was wrong on the starting price, she would present out house in the best possible light because she understood it's value. But our fears were unfounded, Leah turned out to be completely right and worked harder than we had hoped to prove our trust was well-placed.
Leah held 5 open houses and a realtor tour in 3 weeks before opening up for offers. She had a handyman make minor touches (fence repair, painting our mailbox) and paid for those repairs herself. She coordinated the cleaning, the carpet washing, the staging (she met with multiple stagers before choosing the one she felt fit our house right). While we focused on our new life in Chicago, she was back in Oakland meeting with 4 appraisers, 2 home inspectors, a termite inspector, a mold inspector, and coming to the house dozens of times to interview contractors for bids for termite work and mold remediation, and to inspect their work for thoroughness afterwards. She advised on us which contractors seemed the most professional, who was overcharging us, and made herself available whenever we scheduled a new one out for a competitive quote. When our buyer tried to get a discount after the first appraisal, she proved herself a shrewd negotiator and was able to work with the buyer's agent to avoid a significant price reduction. When our company-appointed relocation agent was slowing down the process, Leah set her straight so we could keep the deal moving.
We sold our house for $705k. The other agents we had interviewed told us we'd need to do a lot of upgrades to even sell between 600 and 650, but Leah insisted our house was worth at least 700. We believed she was right. And she was right. I know the other agents would not have gotten us such a high price, and would not have showcased our best features like Leah did.
Overall, I would definitely recommend Leah for anyone looking to sell their home. She puts your needs first, and will work tirelessly and enthusiastically to make sure you are happy. We used a relocation company who referred Leah (and the other realtors) to us but Leah made it clear that she worked for us, not for them. When the relocation company dragged out the process, Leah was positive, helpful, and remained enthusiastic, and we knew she had us covered. I really cannot express enough the gratitude my wife and I feel towards Leah, who took care of us so well and gave so much of her time and her own resources so that we would have the best experience and get highest sales price possible.
Thank you for lowering your fees to get our offer accepted. Thank you for paying for the home inspection and termite inspection to get it done quickly. Thank you for understanding that my deposit should not be put at risk if I don't feel comfortable. Every time I called with lender complaints you where there for me and got on the phone and straightened it out for me. You explained documents when lenders could not help me understand. You were the best buffer I have experienced. I trust you like family. I will use you again when it's time to buy or sell. Thank you so much.
Lady, you are amazing. Sold my house and pushed for more than what those agents wanted to give. Helped me clean and organize. Dropped stuff off for me and pushed those vendors to do what they said they would. It was fun and I love my new house you helped me by way out of your service area so I did not have to look for another agent. You knew what I wanted and we got it done. Your family now and forever.
W. Terry Seller/Buyer
We can't imagine having a better home-buying experience than the one we had with Leah Stapleton. We were first-time home buyers and were nervous about the whole process. Leah is warm and personable but also extremely savvy and professional. When we first met her, she immediately put us at ease. She showed us houses for 6 solid months and never made us feel pressured to buy. She consistently told us that all she cared about was finding us a home that we loved. We eventually found a house that was perfect for us. Leah helped to get any issues resolved and pushed to get us credits toward our closing costs. We've been in our new home for 2 months now and we absolutely love it. It's the perfect home for us and we're so glad that we waited for the perfect one to come along. We love Leah and miss house hunting with her. We would highly recommend Leah Stapleton for anyone who's interested in buying.
J. and B. Smith, First Time Home Buyers
Since I live out of state and this was a probate sale, you were my eyes and ears in the Bay Area on this property. This property had foundation cracks and so much deferred maintenance but you kept positive and said let’s do a little work to clean the place up and get it sold. You personally stuck with me and even paid for the water and lights to stay on which was a blessing. Some of the agent prior to meeting you said to let it foreclosure but you said no way and even pushed the lender to stop the foreclosure. You pushed our attorney to back off when he was pushing for payment and that was a relief. We went through 6 buyers cancelling but you stuck with me and the house finally closed. I knew nothing about probate real estate prior to my family passing but I feel educated. I will never forget you and I would not have made it happen without your experience, financial help, and positive nature. You are my friend in real estate and I will call on you whenever I need to sell again or need help understanding.
L. Nichols, Seller
You paid the attorney, pushed out the trust sale, found a buyer at asking, cleaned and removed out my left over personal property. Then, you asked what else could you do to help. You are amazing. I think you have done more than I could have imagined and you are definitely not the average Realtor. Friends for life.
D. Johnson, Seller
Leah was a God send. She was always honest with us but mostly Leah treated us like family! She was always available almost 24hours a day! Leah was always up beat and never let us get discouraged even when we were being out bid by 100k lol. Leah fought for us during the entire process making sure that we got the best deal even if that meant she did not get a bigger commission! What can we say we love Leah she made our home buying experience bearable and wonderful we felt protected! Leah was also the consummate professional!
R. Donald and A. Mitchell, First Time Home Buyers
Leah, My son, my daughter and me all really appreciate you. You are amazing! You did everything you said you would and each time a buyer backed out you quickly found another buyer. When the probate attorney slowed pace you found us a new one. We loved how you had ready buyers just standing by. You made sure we did not have to pay any fees and we love that. You chose and monitored the attorney who worked around our budget. You kept the yard clean, sold all the personal property then sent us the money. We thought all that stuff inside was garbage. You even staged the place with the old stuff. LOL! You definitely went above and beyond and we will refer you everyday of the week. Keep up the outstanding work!
L.Irvin and Family, Sellers
We were not going to get any funds with the previous agent. You stepped in and found a buyer and we received money back. Thank you so much for all your help. You are my families trusted adviser.
P. Morris, Seller
That lender was not going to budge and you just kept pushing. When they finally accepted, I dropped to my knees and said, "Thank you God for Leah. I truly appreciate you.
S. James, Seller
You did everything you said you were going to do, plus some. You even pushed for the extra time we need and we closed right when you said. Thank you for helping our family.
R. Gutiererrez, Seller
You have been great to work with on this probate sale and have made my (police officer) brother’s experience a pleasurable one!
K. Coppinger, Seller's Brother
Thank you so much for pushing the sellers agent team on our deals. The previous agent we had was horrible. The fact that you understand the escrow side, hard money lending side and the real estate side easily helped us feel confident that we were working with the right agent. I am now licensed but you are the best and I wish I could learn from you. You are my go to agent. Thanks for all you have done.
M. Lyons, Buyer
Me, my brother and sisters cherish all the work you and your helpers did in staging and clearing out the property. It was a disaster after my sisters death but you made it happen and sold that house at top dollar. We each got a lot of money after this probate sale and can now enjoy our lives as our sister would have wished. You know we all love you and I can not say that enough.
R. Fletcher and Family, Sellers
You came behind another agent that did not sell my home and in a few days after listing my property, you provided me with multiple offers. You negotiated for to get me more relocation funds. You even helped me with vendors and to get things moved. I love that you are still there for me after the sale. You are truly a professional and a new friend. Thanks for checking on me.
L. Linda, Seller
Thanks for everything. In our opinion, you are the best realtor ever! Your expertise was invaluable. Your help was over and above all of our expectations. We can't thank you enough.
L. Stanton, Seller
You did a great job helping me find an investment. Then you helped me sell the property with multiple offers and way over asking. You were flexible in brokerage fees when asked. You were a great find and I will always stay in touch.
Justin W. Buyer/Seller/Investor